Testimonials
At Hall Smith Whittingham LLP we pride ourselves on the feedback we receive from our clients, below is just a sample of the great feedback we’ve had.
Since I made my will, I have returned twice to update it. On each occasion, I was dealt with by Angela. She was very friendly and made sure that I understood everything.
Mrs C
November 2024
Service was excellent from start to finish. Friendly, helpful and knowledgeable advice.
Mrs J
November 2024
It’s hard to think of any way in which you could improve the way you have handled our request to set up Powers of Attorney for myself and my wife. You kindly came to our house to save my disabled wife from making difficult trips to the office. All of our queries were answered kindly and efficiently. In summary, a very pleasant as well as productive process.
Mr & Mrs C
November 2024
We would both like to thank you for your help in getting this completion pushed through against all the odds. In addition the extra help on the day of completion when funds were delayed and we couldn’t get the keys. Rest assured we will never be moving again. Best wishes to you all.
Mr & Mrs J
November 2024
Excellent, friendly and professional service. Angela and Janice are superb and can adapt brilliantly to my needs (I am disabled and they came to me rather than me needing to go to them). Thank you.
Mr B
November 2024
I instructed Michael Wright, and his team Emma Walley and Samantha Herring for my purchase. They were fantastic. Very professional, always kept me updated, they were easy to contact, and responsive. Achieved a quick completion without any issues. Would use again, and would recommend to anyone wanting their transaction to be handled by the best.
Mr G
November 2024
Excellent service and communication during our recent house sale, can’t recommend Steven Coles and team highly enough.
Mr & Mrs G
November 2024
We recently instructed Claire Hilton in our sale and purchase. We had no idea at the time that our purchase would turn out to be so complex however, Claire went above and beyond to ensure that at all times we were kept informed of how the matter was progressing as well as working hard to make sure that all the legal problems were resolved prior to our ownership.
As the purchase took over six months (through absolutely no fault of Hall Smith Whittingham), Steven, Michael and Hayley also all worked on our file and continued to push for a completion date despite having their own busy caseloads.
We would certainly recommend Claire and her colleagues!
Mr & Mrs B
October 2024
Hall Smith Whittingham have helped us through the process of purchasing our Lease. The service was first class and everything went through without a hitch. Thank you for your help.
Mr & Mrs M
October 2024
I have bought and sold a lot of houses over the years and I can say Michael and his team were excellent for me. Very responsive to any queries or question (same day).
My step daughter recommend this company and she is a mortgage advisor and I am pleased she did.
Mr E
October 2024
Efficient, professional Solicitors with their clients interests at heart. Have used Smith Whittingham for years for Conveyancing. Never had any worries as they are quick to respond to any queries or concerns.
Ms H
October 2024
Always excellent, efficient and all staff are friendly.
Mr S
October 2024
Thank you
I would not hesitate to recommend you in the future.
Ms R
October 2024
All of the staff were friendly, professional and very helpful. I found the whole experience smooth and easy to understand. Thank you.
Ms W
October 2024
Everything explained very clearly when sorting out Power of Attorney.
All handled very professionally. Thank You.
Mr & Mrs L
October 2024
Steven Coles and Sarah Trickett made our mother’s house sale, despite setbacks from time wasting potential buyers, very straightforward and from mine and my sister’s perspective very stress free. They are clearly very adept at what they do and that proficiency shone through from day one of our instructions to completion. My sister and I have absolutely no hesitation in recommending Hall Smith Whitingham’s services.
Mr F
September 2024
The team gave clear advice and used language I could easily understand (rather than sounding like lawyers). Everything was handled as quickly as possible, and I’d definitely use them again.
Ms U
September 2024
Very professional and friendly.
Mr M
September 2024
Prompt and professional service. Emma was great dealing with various queries. I’ll certainly use HSW again.
Mr M
September 2024
The service we received was excellent and Olivia was very helpful and friendly. She answered all our queries and explained everything clearly.
Mr & Mrs W
September 2024
May I take this opportunity to thank you, Rebecca and Jo, you have all made the transition of the sale of my parents home as easy and stress free as possible. Sad times, but now also time to look forward as they would want.
I will not hesitate to contact Hall Smith Whittingham for any future legal requirements.
Mr E & Ms V
September 2024
We have used these solicitors for the sale of a house, Emma was absolutely brilliant we were constantly kept up-to-date, she understood that everything needed to be completed quickly and she helped and supported us throughout the process. Thank you.
Mr & Mrs S
September 2024
Thanks for all your help, it was all very smoothly done from your end, I had the best experience with yourself, can’t fault anything, hopefully if I buy another property I will not hesitate one minute using you, many thanks again.
Mr S
September 2024
Excellent service, excellent information and kept informed of the progress and would recommend HSW to anyone.
Mr A
September 2024
All staff that I have met were couteouse & helpful both on the telephone and in person. Mr Lewis-Morgan. who I have dealt with before was as kind and professional as ever!
Mr & Mrs B
August 2024
I have used the services of HSW many times and have done so because they are very professional and efficient, they will be my first call to apoint when I need a solicitors firm.
Mr D
August 2024
I cannot find the words to say how incredible these guys are!! For all your legal needs, look no further, exceptional is underselling this firm! Steven Coles dealt with my house purchase and was beyond incredible, the level of professionalism and knowledge he showed was amazing, could not have asked for better. Everyone here I dealt with is a real credit to the firm, outstanding!
Mr B
August 2024
HSW Solicitors have served me well for the last 5 years. Their staff have always been considerate of the situation, provided sound advice and support, and have always acted in a very professional manner. Highly recommend them!
Mr B
August 2024
We’ve used HSW for the sale of a property, and once again found them to be excellent solicitors. Steven is very professional and has kept us up to date with the progress of the sale, as well as ensuring that the process isn’t delayed by waiting for documents/searches to be completed. Would confidently recommend them.
Mr & Mrs E
August 2024
Excellent from start to finish.
Angela explained everything clearly, and was easy to understand. Thank you.
Mr W
August 2024
We have used Hall Smith Whittingham (Nantwich) to complete several property purchases/sales in recent years. Martyn Measures and his team have been brilliant on every occasion. Martyn went above and beyond to serve our best interests and we have always appreciated his prompt and concise communications.
Mr & Mrs E
July 2024
HSW gave an efficient and friendly service with good communication from all the team…Martyn, Sara and William. Easy to work with and good value.
July 2024
A good experience. The loss of a husband is devastating.
Angela Lewis is everything you need when dealing with it. She is a good person.
Mrs M
July 2024
My family and I have been clients of this firm for several years and every department has given fantastic service. Steven Coles and Sarah Trickett at the Crewe branch have been so helpful recently. They have been supportive and accessible whilst remaining totally professional at all times, which I have greatly appreciated.
Ms B
June 2024
Everything was dealt with in a friendly and timely manner.
Miss W
June 2024
Prompt reply to service requested and any subsequent queries responded to immediately. Professionally delivered and appropriate advice given.
Would throughly recommend.
Mrs B
June 2024
A big thank you to Steven Coles – absolutely amazing, so supportive and made our first time buyer experience stress free! Quick completion and informative throughout – cannot recommend enough!
Ms J
June 2024
Really helped us understand what to do and the implications.
Didn’t push us to make a decision when we were uncertain about the trust etc.
Mr & Mrs T
May 2024
Having used Lucy as our solicitor for a house sale, house purchase and land transfer I would recommend her services without hesitation. She responds to all queries in a timely manner and is always calm, efficient and reassuring. Thank you Lucy.
Mrs E
May 2024
I have moved house a number of times over the years and have always used HSW Michael Wright in particular…..they’re a lovely team and I have to say Michael has had so much patience dealing with the things I’ve thrown at him over the years
Thoroughly recommend them.
Mrs R
May 2024
I found HSW Very helpful throughout the house sale process. All staff including reception very helpful, explained each step in the process, professional kept me up to date, but also put me at ease as house selling can be stressful, also found app useful too.
Would use again.
Ms D
May 2024
Efficient and Friendly service, good communication throughout the process.
Mrs G
May 2024
Myself and my husband were recommended to use Hall Smith Whittingham Solicitors and we were glad we did. Lucy Woods was our Solicitor and she was excellent throughout the whole process of our flat sale and house purchase. She was always happy to help, provide advice and guidance and always able to explain complicated things in a simpler way but not patronising which was brilliant. She would go above and beyond in level of customer service and supporting us and replying to emails in the evening when she should have been finished for the day. She has a kind and considerate nature which definitely shows in her work. Such a lovely woman and we couldn’t thank her enough for everything she has done for us.
Mr & Mrs E
May 2024
From start to finish, solicitor Lucy Woods and her paralegal Laura Podesta kept me informed throughout the entire legal process. They also highlighted the main points that I needed to be aware of, and the steps that I needed to take, which helped me avoid getting overwhelmed with information. Moreover, they responded to all of my questions in a professional and timely manner.
All in all, I would highly recommend Hall Smith Whittingham to anyone looking to purchase a house.
Mr G
May 2024
Excellent services, all staff friendly and efficient . Saw Angela Robinson regarding our wills, who was both friendly and personable. Would highly recommend.
Mr & Mrs E
May 2024
As a family, we found the service to be extremely helpful, informative and professional. Angela has steered us through the process really smoothly.
Mrs T
May 2024
Very pleased with the service provided.
Mr & Mrs C
April 2024
Helpful and friendly staff, explained everything in a clear and easy to understand way.
Thank you.
Miss T & Mr B
April 2024
Michael Wright and Samantha Herring recently assisted me with the sale of my property.
They were first class from start to finish, dealing with some difficult challenges on the sale, especially around a rather non-responsive party in the transaction.
Hall Smith Whittingham on the whole have been a pleasure to deal with for myself on both conveyancing and other legal areas, they’re a pleasure to work with and treat you as a client, not a walking wallet. They are clear with their costs, which are very reasonable, work with your wishes and have great communication. I cannot recommend them enough.
Mr C
April 2024
My husband and I came to you on a recommendation by a friend. We needed to set up a will and LPA, which we appointed Angela Lewis to carry out for us. Angela helped and advised us where necessary and we found the experience very easy.
So glad we used HSW.
Thank you Angela.
Mr & Mrs L
April 2024
The updating of my mothers will was carried out in a very easy and sympathetic way. Everything was clearly explained to her. The home visits made the process so much easier for all of us. Cannot thank Angela & Janice enough.
Mrs H
April 2024
We have been very impressed by your service and have felt in good hands.
Mr S & Ms K
April 2024
Thank you for all of your assistance with our purchase of this property. Rebecca and yourself have been very helpful in guiding us through the process and putting up with my probably daft questions.
April 2024
Used for the first time to update wills. We shall use HSW for any further legal matters. Very pleased with service and advice given.
Mr M & Ms B
April 2024
Would highly recommend for residential conveyancing. Michael, Samantha and Emma were all extremely helpful with any questions we had, and the whole process from start to finish was much faster than we were anticipating.
Mr L
March 2024
I am pleased by the service of HSW for legal/ conveyancing help provided in my first house purchase in the Staffordshire region. Special thanks to Steven Coles for making every matter extremely clear, so that all legal sides are checked and the purchase goes through smooth. He was very flexible and charged reasonably for additional overseas checks. And you will get the assurance throughout the process that the solictior is on your side to ensure that all issues are identified in advance, such that the property is covered from any form of future risks. Also thanks to the entire team Sarah Trickett, Emma Spender and Marie Hilditch to name a few in sorting different aspects of the purchase process. Thank You Steven and HSW once again.
Mr K
March 2024
Friendly and helpful, explained all very well. Good overall.
Mrs K
March 2024
We engaged Hall Smith Whittingham to deal with the sale of our house and the purchase of our new house. Our solicitor was Tracy McVeigh. We were extremely satisfied with the service, care and attention that Tracy and her team gave to us throughout the whole process of selling and buying. Tracy was very helpful and supportive we would certainly use her and HSW again in the future.
Mr & Mrs C
March 2024
We were very impressed with the service we received, it was very professional and friendly. Everything was explained thoroughly and in terms that we could understand.
Mr & Mrs B
March 2024
Very welcoming and friendly. Angela and indeed all staff were very helpful. They took time to care and explain everything in detail.
Many Thanks
Mr & Mrs T
March 2024
Many thanks for all the work towards the sale of the flat, from both yourself and Rebecca.
It’s very much appreciated indeed
Best regards
Mr S
March 2024
I have instructed HSW on two previous occasions, both relating to wills. I have received on both occasions, has been friendly, organised and professional. I have no hesitation in recommending your company and using HSW for any legal problems I have in the future.
Mrs R
March 2024
I would like to thank Ian Hamilton-Fey for his exceptional service throughout. He is friendly, professional and thorough. I can highly recommend his legal services.
Mr D
March 2024
Very professional and easy to talk to. Made complicated issues easy to understand and not become overwhelming.
Mr W
March 2024
Dear Tracy,
Just a brief note to thank you for sending us the Deeds to the property. We very much wish to thank you for all help in bringing this matter to a satisfactory conclusion.
We are very impressed with the service, care and attention you and your team at Hall Smith Whittingham have done on our behalf.
Thank you again.
Best wishes
Mr & Mrs C
February 2024
The service that I received from Angela was excellent. She was professonal, efficient, friendly and helpful. She is a credit to Hall Smith Whittingham.
Mr M
February 2024
Very satisfied with HSW, very friendly and polite reception staff.
Mr & Mrs M
February 2024
Very pleased. Annabelle Joy and all her staff were very pleasant and helpful
Thank you
Ms D
February 2024
Very friendly and professional staff. Hopefully my solicitors for life.
Mr & Mrs S
February 2024
Very helpful, informative and friendly.
Mr & Mrs V
January 2024
I received prompt, sympathetic and very understandable advice. Also at a reasonable price. I am very satisfied.
Mr L
January 2024
All staff including receptionists, secretaries, paralegals and solicitors were very pleasant people. All queries were answered promptly and I felt the staff were anxious to achieve the best outcome for me. They persisted in chasing information and paperwork from the sellers very ineffective solicitor and arranged insurance policies when the correct information was not provided. I could not have wished for a better team.
Mrs C
January 2024
Wonderful service. Olivia made me feel at home at all times, may she never change.
Thank you.
Mrs H
January 2024
From day one when we first met reception, we felt comfortable. The service we received was second to none. I would say HSW were very caring and professional at all times.
And we would use them again!
Well done all.
Mr & Mrs M
December 2023
Appointments on time, staff very helptful and friendly, making me feel very comfortable.
Mrs G
November 2023
An efficient, professional service delivered in a friendly and relaxed way.
Mr J
November 2023
I was kept thorougly informed thoughout the whole process. HSW gave me peace of mind in sorting everything out with the least possible fuss. Thank you for everything. Would have no hesitation in recommending HSW.
Mrs D
October 2023
I was very pleased with the excellent service I received. The staff were efficient and easy to chat to.
Mr A
October 2023
Having been badly let down by my long standing solicitor practice, HSW stepped in and dealt with my requirements professionally, timely and kindly. I cannot fault the service I received. Thank you.
Mrs P
October 2023
Mrs G
September 2023
Thank you
Mr & Mrs B
September 2023
The business has a very warm and friendly feeling. Clients are made to feel special and not just a number. Well done HSW!
Mrs P
August 2023
We were very satisfied with the service we received and your guidance was very helpful.
Mr & Mrs J
August 2023
Angela Lewis was very friendly, professional and approachable especially when dealig with sensitive subjects such as will writing.
Mrs D
August 2023
When I phoned, the receptionists were very polite and put me through to the person I needed to talk to. Chloe was fantastic, she listened to me. Then started straight to the point, made great suggestions and then suggested the best way forward, and always kept me up to date. Chloe’s Secretary was also always helpful. Thanks to all.
Mr C
July 2023
The service was first class and you can’t improve on perfection!
Thank you
Mr W
July 2023
Service was first class. Did everything I required and wanted for both wills and LPA types.
Mr & Mrs M.
June 2023
Excellent Service – very approachable. Michael took the time to explain at each point throughout the whole procedure (for both sale & purchase).
April 2023
I have been completely satisfied with the competence and friendly manner of all aspects of my contact with Alison, her team and all staff involved.
Mrs B
April 2023
The service we received was very quick and helpful. Charlotte was very pleasant and went out of her way to inform us what was going on.
Mr & Mrs W
April 2023
The service we received was excellent throughout and we don’t consider any improvements can be made.
Mr & Mrs B
March 2023
Most polite and proficient at all times. Could not ask for anything better. Thank you
Mr O
March 2023
I saw Alison and she provided an efficient and friendly service.
Ms C
March 2023
It has been over 30 years since I last moved house and the service from HSW and in particular Michael Wright and his team have made my onward purchase so easy. Communcations were prompt and straight forward. I would happily recommend HSW to family and friends and will be using them in the future. Thank you again.
Mrs L F
March 2023
We found the service we received to be warm, friendly and thoroughly professional.
Mr & Mrs W
March 2023
We felt comfortable and at ease talking to Angela Robinson. Everything was explained fully and clearly. Thank you.
Mr D & Mrs J B
March 2023
Angela explained clearly and easily the contents of the wills and dealt with all matters promply and efficiently.
Mr A.G and Mrs C.K
March 2023
Excellent service, very professional and approachable. Would definitely use the service again.
Februry 2023
Mrs W
Nothing to improve on. Everyone was very helpful and professional. Angela Robinson is a credit to your company.
Februry 2023
Mr & Mrs G
Very professional customer service. Great communication and friendly staff. 10/10 would recommend.
Mr A & Miss R
January 2023
I have had several dealings with HSW staff in recent years and as such, can only comment that I have been dealt with by courteous, professional and patient staff. Happy to recommend HSW.
Mr D.B H
January 2023
Our requirements were dealt with in a professional, timely and competent manner. The advice received was clear and we achieved it together. Thank you for your help.
Mr & Mrs B
January 2023
Your service could not be improved in my opinion. There was no waiting around & Vicky was really helpul and happy to explain what I didn’t understand.
Miss J.A T
January 2023
Excellent and professional service from all at HSW. Thank you.
Mrs M. H
January 2023
Excellent, efficient service as usual. Thank you!
Miss A S
December 2022
Family Friendly Service.
Mr & Mrs H
December 2022
Very friendly, professional and helpful.
Mr & Mrs O
December 2022
Excellent says it all. Couldn’t find more efficient, caring, kind and friendly staff.
Mrs L S
December 2022
Staff were all very helpful and any questions were sorted, didn’t feel uncomfortable with asking anything.
Mrs P.F & Mr J.E
December 2022
100% awesome, why try the rest when you have found the best?
Mr & Mrs C
December 2022
We were assured by the by competence of all involved.
Mr and Mrs D.S P
December 2022
Everything was excellent, I cannot find anything to improve.
Mr D C
December 2022
Angela was lovely, very down to earth and made me feel welcome.
Mrs J W
December 2022
Service excellent, couldn’t fault any of it.
Mr and Mrs S.K P
December 2022
The service was impeciable and does not need improvement or change.
Mr S and Mrs M D
September 2022
It was a stressful day with a positive outcome and I want to thank you for your advice and for always being so lovely decent and rational, I think you’re great at what you do Chloe and I’m very pleased I decided to use HSW.
Mrs AB
October 2022
Wonderful service as always. Thank you for helping us sell two houses so that we could buy the one!
H & A
September 2022
I have been a client for a number of years and i am always satisfied with the service provided.
Mrs C D
September 22
I just wanted to say how great Rebecca has been through a really stressful sale on all parties and she’s a credit to your business
Mr DL
June 2022
I want to say a massive thank you to you and the company for the work you have all done with me on this, whilst I believe that I might have some further issues in the future over our child, I will be confidant using this company again.
Mr KH
July 2022
We found the service we experienced to be faultless. It’s always a pleasure dealing with HSW, particularly Pat Carlisle. That is the main reason we have used HSW for our last 4 house sales & purchases.
HD and CS
June 2022
Nothing needs changing – all made easy, very happy with everything.
June 2022
Emma was friendly, professional and spoke to me as a human being – not just a client number. Thank you. Emma was honest in her thoughts from both a legal perspective and opinion, which I appreciated. Amazing service.
Miss IA
June 2022
Very impressed with the professional work on the transaction. Any queries were immediately answered. All staff seen were very friendly.
Mr AJM and Miss HL
July 2022
Personally, I don’t think you could improve, my experience with you all went smoothly and efficiently and found all staff to be extremely pleasant and friendly.
Mrs BSB and Mrs GSB
July 2022
All very professional but at the same time friendly.
Mrs L
June 2022
Emma appleyard was lovely and made me feel at ease about an upsetting issue. Thank you
Mrs S W
June 2022
Thank you for all of your help. You have been very professional and quick when communicate with me.
Miss M F G
June 2022
Thanks for your support Olivia and Annabelle in pursuing justice on my behalf.
Mr C M
June 2022
I received excellent service and was immediately put at ease. Everyone was very professional but approachable.
Thank You
June 2022
Have used HSW for various matters recently and always been delighted with the service.
Mr S B
May 2022
Excellent service as always from steven and his team. We’ve been regulars for many years and will continue to be!
Mr S J M
May 2022
I couldn’t fault any section. Very helpful and excellent service.
Mr L R and Mrs V O
May 2022
Thank you for your hard work and support during the last 6 months. You have been very professional in navigating my purchase and sale which proved to be tricky!
I will be using you again when I plan the next move or investment!
Mr J C
May 2022
Outstanding advice and support as always.
Mrs E H H
May 2022
Excellent, efficient communication. Trust that things will be handled properly and timely.
Miss C F C-T
April 2022
Thanks so much for your hard work on xxxx Drive. We are extremely pleased with the smoothness and professionalism that you have handled this with. Massive thank you again!
Mr L A Q
April 2022
HSW have been providing services to me since 1972, we are well pleased and would recommend HSW.
Mr and Mrs T K R C
March 2022
Very impressed with the service. Prompt communication throughout from all the team.
Mr G T S
March 2022
Gave the best advice possible, kept me updated the whole time. Strongly recommend.
Mr J S G
March 2022
Excellent service, kept informed all the way through.
Miss J D and Mr S J B
March 2022
We were very pleased with the excellent service HSW provided. Angela Lewis was helpful, friendly and efficient.
Mr and Mrs O
March 2022
Impressed from start to finish! All concerns dealt with promptly. Keep up the good service – would recommend.
Mr G S
March 2022
Although the matter took a number of years to resolve, this is in no way a reflection upon HSW. The important thing is that it is completed and i can now move on with my life. Thank you!
Mrs H O
Everything about conducting business with HSW has been first class. Very friendly and helpful and efficient staff.
Mr G S
February 2022