At Hall Smith Whittingham LLP we pride ourselves on the feedback we receive from our clients, below is just a sample of the great feedback we’ve had.

Emma appleyard was lovely and made me feel at ease about an upsetting issue. Thank you

Mrs S W

June 2022

Thank you for all of your help.  You have been very professional and quick when communicate with me.

Miss M F G

June 2022

I have not replied ‘excellent’ to all the questions above without thinking about my answers. The fact is that my wife and I were treated in a courteous, personable and efficient fashion throughout the conduct of our business.We were given every assistance, not least my wife is disabled. I can’t think of one area for improvement. Thank you very much.
Mr M H and Mrs J W C
June 2022
Although I never managed to meet Lucy the solicitor acting for me, the service was excellent.
Mr and Mrs N G E
June 2022

Thanks for your support Olivia and Annabelle in pursuing justice on my behalf.

Mr C M

June 2022

I received excellent service and was immediately put at ease. Everyone was very professional but approachable.

Thank You

June 2022

Have used HSW for various matters recently and always been delighted with the service.

Mr S B

May 2022

Excellent service as always from steven and his team. We’ve been regulars for many years and will continue to be!

Mr S J M

May 2022

I couldn’t fault any section. Very helpful and excellent service.

Mr L R and Mrs V O

May 2022

Thank you for your hard work and support during the last 6 months. You have been very professional in navigating my purchase and sale which proved to be tricky!

I will be using you again when I plan the next move or investment!

Mr J C

May 2022

Outstanding advice and support as always.

Mrs E H H

May 2022

Excellent, efficient communication. Trust that things will be handled properly and timely.

Miss C F C-T

April 2022

Thanks so much for your hard work on xxxx Drive. We are extremely pleased with the smoothness and professionalism that you have handled this with. Massive thank you again!

April 2022

Mr L A Q

HSW have been providing services to me since 1972, we are well pleased and would recommend HSW.

Mr and Mrs T K R C

March 2022

Very impressed with the service. Prompt communication throughout from all the team.

Mr G T S

March 2022

Gave the best advice possible, kept me updated the whole time. Strongly recommend.

Mr J S G

March 2022

Excellent service, kept informed all the way through.

Miss J D and Mr S J B

March 2022

We were very pleased with the excellent service HSW provided. Angela Lewis was helpful, friendly and efficient.

Mr and Mrs O

March 2022

Impressed from start to finish! All concerns dealt with promptly. Keep up the good service – would recommend.

Mr G S

March 2022

Although the matter took a number of years to resolve, this is in no way a reflection upon HSW. The important thing is that it is completed and i can now move on with my life. Thank you!

Mrs H O

March 2022

Everything about conducting business with HSW has been first class. Very friendly and helpful and efficient staff.

Mr G S

February 2022

Hi Chloe,

Thank you also for seeing me through this toughest time of my life.

I feel like a huge weight has been lifted from me.

Best wishes,


January 2022

Enjoyed the personal interaction with people throughout the whole process!

Mrs A G

February 2022

The process of applying for Grant of Probate on my late mothers estate was dealt with promptly and efficiently. It made it very easy for me to deal with

Pat & Lisa did a superb job! Kept us fully informed and was easy to get hold of if we had any questions. As first time buyers we felt very supported all the way through. Thank you.

Mr G T S and Miss C E A

January 2022

Excellent service – Fast and friendly. Thank you

Everything was perfect. Angela expalined everything very clearly, she made it so easy considering LPA’s and will’s are very difficult and emotional for me to discuss and consider. Thank you Angela

Mrs I B

February 2022

As always, a professional, friendly service. Great advice, notice the details and bring to attention. I wouldn’t go anywhere else.

February 2022

I was impressed by access to our solicitor with quick and efficient links via email and phone. Copies of documents were promptly delivered so no part of the house sale conveyance was held up. In short – easy efficient and work smart

Each member of HSW staff I interacted with were excellent at communicating and made me feel at ease.   A particular mention must go to Steven who has excelled.

Mr C A  B

January 2022

Friendly, professional and prompt. I would definately recommend to friends and family

Mrs S L B

February 2022

Very impressed with the professional calm friendly way Steven Coles has supported us during a very stressful few months.  His patience fairness and quality of advice has been outstanding.  Lucy was also very good too.  Highly recommend you to family and friends

No problems at all with the service I received from your firm concerning the delicate subject of my LPA. everything was explained to me so I could understand. Also it was during the covid lockdown period and all rule to use you again if I needed to.

Mrs D E W

March 2022

Very approachable yet professional. Helped to reduce the stress involved in moving house. The “to do” list was very helpful.

All aspects of the service was excellent. Claire and her team supported guided and kept us informed throughout the process. Issues were dealt with quickly – the easiest dealings I have had when transferring a property

Excellent service. Very professional yet personal approach. Really appreciated Emma’s knowledge input support and sensitivity. Thank you for your hard work on my case.

Mr Hugh Lewis – Morgan was extremely courteous and considerate throughout and he took time to explain to my 97 year old father exactly what was happening and the implications thereof. Thank you all


Just  a note to say thanks for the super job you have done with regards

to our re-mortgage.

We wish you a Happy Xmas and Best Wishes for the New Year.

Take care

J & N

December 2021

Claire Hilton was excellent in every way. Information was always timely detailed and accurate. Responses to queries were almost instant and again detailed and accurate

Service throughout great , everything explained in plain english. Will certainly use HSW for my business in future. Thank you Pat. Certainly made my house move easier.

Mrs J G P

January 2022

Steven and Marie were very helpful and knowledgeable. Would definitely recommend.

Mrs D B

April 2022

I found Alison a very friendly and efficient Solicitor with good knowledge of what we wanted to do

Very professional easy to work with and understood our needs. As we are 200 plus miles away we thought it would have been quite difficult to get everything completed but HSW saw to everything

Claire Hilton is the most efficient informative and competant professional I have come across!

Very impressed how much care was taken to describe all the process in great detail so we were very clear what was happening at all times through probate

Steven Coles is the ultimate professional but friendly with it ! Steven went above and beyond in what was a difficult process. I would highly recommend. Thank you.

Excellent service and very helpful and friendly.

Mrs J A

February 2022

We worked closely with Emma Appleyard who helped us and kept in close contact either on the telephone or actually visiting us at our company head office where Emma gave us excellent advice with her experience where we managed to get a resolution for all parties

Excellent – nothing more to say!

Steven Coles is 2nd to none. Maybe he could do a weekly phone in as I miss him when we are not buying and selling houses!

I find all the staff have been helpful and kind. I have already recommended a friend of your very good service

Very informative at meetings. Carried out our wishes and helped us understand legal aspects in relation to our requests, Thanks!

Speedy efficient service. Cost effective and kept the information flowing. Nothing too much bother. Thank you very much indeed.

When I had to choose a solicitor to be help me with the sale of my father’s house when he went into care one of my firends recommened HSW and then when I found out Lisa would be helping me, who I had worked with previously, I knew I had made the right decision. When the buyer requested a vey quick completion date after her solicitors had contacted HSW, Pat and Lisa pulled out all the stops and were ready for completion before they were, keeping me informed every step of the way.
Mrs J  and D W M
April 2022

First class service

We were very fortunate to have the service of Mr Hugh Lewis-Morgan and his efficient secretary Angela. They were most helpful, courteous and caring our difficult and stressful situation. Thank-you

I cannot speak highly enough of Michael Wright. He was efficient extremely friendly and informative throughout the process of buying our house. I will certainly be looking to use Michael and HSW again.

I have used Steven Coles on several conveyances and always found him and his team to be very efficient and on the ball which is why I return each time

The service from Lucy Dobbie is as always excellent. Lucy is professional committed and always works proactively for us and to meet our needs

Both myself and wife have used HSW previously for our wills and this is the first time we have used HSW for house purchase. We have been extremely impressed with the service and efficiency in our purchase and would definitely recommend Pat and HSW to our friends and colleagues in and around Nantwich. Thanks Pat.

Very kind understanding and professional manner in dealing with my wishes in my will. Excellent result which now allows me to get on with life. Certain items I had not thought about. Thank you

The service I received was excellent and the staff were very helpful and friendly.

Februry 2022