Testimonials

Testimonials

At Hall Smith Whittingham LLP we pride ourselves on the feedback we receive from our clients, below is just a sample of the great feedback we’ve had.

Excellent services, all staff friendly and efficient . Saw Angela Robinson regarding our wills, who was both friendly and personable. Would highly recommend.

Mr & Mrs E

May 2024

As a family, we found the service to be extremely helpful, informative and professional.                                          Angela has steered us through the process really smoothly.

Mrs T

May 2024

Very pleased with the service provided.

Mr & Mrs C

April 2024

Helpful and friendly staff, explained everything in a clear and easy to understand way.
Thank you.

Miss T & Mr B

April 2024

Michael Wright and Samantha Herring recently assisted me with the sale of my property.

They were first class from start to finish, dealing with some difficult challenges on the sale, especially around a rather non-responsive party in the transaction.

Hall Smith Whittingham on the whole have been a pleasure to deal with for myself on both conveyancing and other legal areas, they’re a pleasure to work with and treat you as a client, not a walking wallet. They are clear with their costs, which are very reasonable, work with your wishes and have great communication. I cannot recommend them enough.

Mr C

April 2024

My husband and I came to you on a recommendation by a friend. We needed to set up a will and LPA, which we appointed Angela Lewis to carry out for us. Angela helped and advised us where necessary and we found the experience very easy.

So glad we used HSW.

Thank you Angela.

Mr & Mrs L

April 2024

The updating of my mothers will was carried out in a very easy and sympathetic way. Everything was clearly explained to her. The home visits made the process so much easier for all of us. Cannot thank Angela & Janice enough.

Mrs H

April 2024

We have been very impressed by your service and have felt in good hands.

Mr S & Ms K

April 2024

Thank you for all of your assistance with our purchase of this property. Rebecca and yourself have been very helpful in guiding us through the process and putting up with my probably daft questions.

April 2024

Used for the first time to update wills. We shall use HSW for any further legal matters. Very pleased with service and advice given.

Mr M & Ms B

April 2024

Would highly recommend for residential conveyancing. Michael, Samantha and Emma were all extremely helpful with any questions we had, and the whole process from start to finish was much faster than we were anticipating.

Mr L

March 2024

I am pleased by the service of HSW for legal/ conveyancing help provided in my first house purchase in the Staffordshire region. Special thanks to Steven Coles for making every matter extremely clear, so that all legal sides are checked and the purchase goes through smooth. He was very flexible and charged reasonably for additional overseas checks. And you will get the assurance throughout the process that the solictior is on your side to ensure that all issues are identified in advance, such that the property is covered from any form of future risks. Also thanks to the entire team Sarah Trickett, Emma Spender and Marie Hilditch to name a few in sorting different aspects of the purchase process. Thank You Steven and HSW once again.

Mr K

March 2024

Friendly and helpful, explained all very well. Good overall.

Mrs K

March 2024

We engaged Hall Smith Whittingham to deal with the sale of our house and the purchase of our new house. Our solicitor was Tracy McVeigh. We were extremely satisfied with the service, care and attention that Tracy and her team gave to us throughout the whole process of selling and buying. Tracy was very helpful and supportive we would certainly use her and HSW again in the future.

Mr & Mrs C

March 2024

We were very impressed with the service we received, it was very professional and friendly. Everything was explained thoroughly and in terms that we could understand.

Mr & Mrs B

March 2024

Very welcoming and friendly. Angela and indeed all staff were very helpful. They took time to care and explain everything in detail.
Many Thanks

Mr & Mrs T

March 2024

Many thanks for all the work towards the sale of the flat, from both yourself and Rebecca.

It’s very much appreciated indeed

Best regards

Mr S

March 2024

I have instructed HSW on two previous occasions, both relating to wills. I have received on both occasions, has been friendly, organised and professional. I have no hesitation in recommending your company and using HSW for any legal problems I have in the future.

Mrs R

March 2024

I would like to thank Ian Hamilton-Fey for his exceptional service throughout. He is friendly, professional and thorough. I can highly recommend his legal services.

Mr D

March 2024

Very professional and easy to talk to. Made complicated issues easy to understand and not become overwhelming.

Mr W

March 2024

Dear Tracy,

Just a brief note to thank you for sending us the Deeds to the property. We very much wish to thank you for all help in bringing this matter to a satisfactory conclusion.

We are very impressed with the service, care and attention you and your team at Hall Smith Whittingham have done on our behalf.

Thank you again.

Best wishes

Mr & Mrs C

February 2024

The service that I received from Angela was excellent. She was professonal, efficient, friendly and helpful. She is a credit to Hall Smith Whittingham.

Mr M

February 2024

Very satisfied with HSW, very friendly and polite reception staff.

Mr & Mrs M

February 2024

Very pleased.                                                                                                                                                               Annabelle Joy and all her staff were very pleasant and helpful
Thank you

Ms D

February 2024

Very friendly and professional staff. Hopefully my solicitors for life.

Mr & Mrs S

February 2024

Very helpful, informative and friendly.

Mr & Mrs V

January 2024

I received prompt, sympathetic and very understandable advice. Also at a reasonable price. I am very satisfied.

Mr L

January 2024

All staff including receptionists, secretaries, paralegals and solicitors were very pleasant people. All queries were answered promptly and I felt the staff were anxious to achieve the best outcome for me. They persisted in chasing information and paperwork from the sellers very ineffective solicitor and arranged insurance policies when the correct information was not provided. I could not have wished for a better team.

Mrs C

January 2024

Wonderful service. Olivia made me feel at home at all times, may she never change.
Thank you.

Mrs H

January 2024

All excellent, no improvement needed.
Many Thanks.
Mr & Mrs J
January 2024

From day one when we first met reception, we felt comfortable. The service we received was second to none. I would say HSW were very caring and professional at all times.
And we would use them again!
Well done all.

Mr & Mrs M

December 2023

Appointments on time, staff very helptful and friendly, making me feel very comfortable.

Mrs G

November 2023

 

An efficient, professional service delivered in a friendly and relaxed way.

Mr J

November 2023

Very happy with the service we received. Hugh explained and guided us through the process. Would recommend.
Mr & Mrs T
October 2023

I was kept thorougly informed thoughout the whole process. HSW gave me peace of mind in sorting everything out with the least possible fuss. Thank you for everything. Would have no hesitation in recommending HSW.

Mrs D

October 2023

 

I was very pleased with the excellent service I received. The staff were efficient and easy to chat to.

Mr A

October 2023

Having been badly let down by my long standing solicitor practice, HSW stepped in and dealt with my requirements professionally, timely and kindly. I cannot fault the service I received. Thank you.

Mrs P

October 2023

 

I needed to change my will and also my lasting powers of attorney. As ever, HSW were extremely efficient, personal and accomodating. I had been poorly and experiencing mobility issues and they arranged for me to receive a home visit in order to execute my wishes. I highly recommend HSW and my family all now call upon HSW for all their legal matters.

Mrs G 

September 2023

Friendly service at each visit. Olivia put us at ease, was friendly and efficient and dealt with us in a professional manner and answered all our questions. She explained everything clearly.

Thank you

Mr & Mrs B

September 2023

The business has a very warm and friendly feeling. Clients are made to feel special and not just a number. Well done HSW!

Mrs P

August 2023

Over the last 20 years we have always had excellent service from HSW.
Many thanks.
Mr & Mrs M
August 2023

We were very satisfied with the service we received and your guidance was very helpful.

Mr & Mrs J

August 2023

Angela Lewis was very friendly, professional and approachable especially when dealig with sensitive subjects such as will writing.

Mrs D

August 2023

Hayley Sharpes made the sale of a relatives home as smooth running as possible. Always happy to answer questions and offer reassurance. Much appreciated at a very stressful time. An assett to your firm.
Thanks,
Mrs H
July 2023

When I phoned, the receptionists were very polite and put me through to the person I needed to talk to. Chloe was fantastic, she listened to me. Then started straight to the point, made great suggestions and then suggested the best way forward, and always kept me up to date. Chloe’s Secretary was also always helpful. Thanks to all.

Mr C

July 2023

The service was first class and you can’t improve on perfection!

Thank you

Mr W

July 2023

Service was first class. Did everything I required and wanted for both wills and LPA types.

Mr & Mrs M.

June 2023

Excellent Service – very approachable. Michael took the time to explain at each point throughout the whole procedure (for both sale & purchase).

April 2023

I have been completely satisfied with the competence and friendly manner of all aspects of my contact with Alison, her team and all staff involved.

Mrs B

April 2023

The service we received was very quick and helpful. Charlotte was very pleasant and went out of her way to inform us what was going on.

Mr & Mrs W

April 2023

The service we received was excellent throughout and we don’t consider any improvements can be made.

Mr & Mrs B

March 2023

Most polite and proficient at all times. Could not ask for anything better. Thank you

Mr O

March 2023

I saw Alison and she provided an efficient and friendly service.

Ms C

March 2023

It has been over 30 years since I last moved house and the service from HSW and in particular Michael Wright and his team have made my onward purchase so easy. Communcations were prompt and straight forward. I would happily recommend HSW to family and friends and will be using them in the future. Thank you again.

Mrs L F

March 2023

 

We found the service we received to be warm, friendly and thoroughly professional.

Mr & Mrs W

March 2023

We felt comfortable and at ease talking to Angela Robinson. Everything was explained fully and clearly. Thank you.

Mr D & Mrs J B

March 2023

Angela explained clearly and easily the contents of the wills and dealt with all matters promply and efficiently.

Mr A.G and Mrs C.K

March 2023

Excellent service, very professional and approachable. Would definitely use the service again.

Februry 2023

Mrs W

Nothing to improve on. Everyone was very helpful and professional. Angela Robinson is a credit to your company.

Februry 2023

Mr & Mrs G

Very professional customer service. Great communication and friendly staff. 10/10 would recommend.

Mr A & Miss R

January 2023

I have had several dealings with HSW staff in recent years and as such, can only comment that I have been dealt with by courteous, professional and patient staff. Happy to recommend HSW.

Mr D.B H

January 2023

Our requirements were dealt with in a professional, timely and competent manner. The advice received was clear and we achieved it together. Thank you for your help.

Mr & Mrs B

January 2023

Your service could not be improved in my opinion. There was no waiting around & Vicky was really helpul and happy to explain what I didn’t understand.

Miss J.A T

January 2023

Excellent and professional service from all at HSW. Thank you.

Mrs M. H

January 2023

Excellent, efficient service as usual. Thank you!

Miss A S

December 2022

Family Friendly Service.

Mr & Mrs H

December 2022

Very friendly, professional and helpful.

Mr & Mrs O

December 2022

Excellent says it all. Couldn’t find more efficient, caring, kind and friendly staff.

Mrs L S

December 2022

Staff were all very helpful and any questions were sorted, didn’t feel uncomfortable with asking anything.

Mrs P.F & Mr J.E

December 2022

100% awesome, why try the rest when you have found the best?

Mr & Mrs C

December 2022

We were assured by the by competence of all involved.

Mr and Mrs D.S P

December 2022

Everything was excellent, I cannot find anything to improve.

Mr D C

December 2022

Angela was lovely, very down to earth and made me feel welcome.

Mrs J W

December 2022

Service excellent, couldn’t fault any of it.

Mr and Mrs S.K P

December 2022

The service was impeciable and does not need improvement or change.

Mr S and Mrs M D

September 2022

It was a stressful day with a positive outcome and I want to thank you for your advice and for always being so lovely decent and rational, I think you’re great at what you do Chloe and I’m very pleased I decided to use HSW.

Mrs AB 

October 2022

Wonderful service as always.  Thank you for helping us sell two houses so that we could buy the one!

H & A

September 2022

I have been a client for a number of years and i am always satisfied with the service provided.

Mrs C D

September 22

I just wanted to say how great Rebecca has been through a really stressful sale on all parties and she’s a credit to your business

Mr DL

June 2022

I want to say a massive thank you to you and the company for the work you have all done with me on this, whilst I believe that I might have some further issues in the future over our child, I will be confidant using this company again.

Mr KH

July 2022

We found the service we experienced to be faultless. It’s always a pleasure dealing with HSW, particularly Pat Carlisle. That is the main reason we have used HSW for our last 4 house sales & purchases.

HD and CS

June 2022

Nothing needs changing – all made easy, very happy with everything.

June 2022

Emma was friendly, professional and spoke to me as a human being – not just a client number. Thank you. Emma was honest in her thoughts from both a legal perspective and opinion, which I appreciated. Amazing service.

Miss IA

June 2022

Very impressed with the professional work on the transaction. Any queries were immediately answered. All staff seen were very friendly.

Mr AJM and Miss HL

July 2022

Personally, I don’t think you could improve, my experience with you all went smoothly and efficiently and found all staff to be extremely pleasant and friendly.

Mrs BSB and Mrs GSB 

July 2022 

All very professional but at the same time friendly.

Mrs L

June 2022

Emma appleyard was lovely and made me feel at ease about an upsetting issue. Thank you

Mrs S W

June 2022

Thank you for all of your help.  You have been very professional and quick when communicate with me.

Miss M F G

June 2022

I have not replied ‘excellent’ to all the questions above without thinking about my answers. The fact is that my wife and I were treated in a courteous, personable and efficient fashion throughout the conduct of our business.We were given every assistance, not least my wife is disabled. I can’t think of one area for improvement. Thank you very much.
Mr M H and Mrs J W C
June 2022
Although I never managed to meet Lucy the solicitor acting for me, the service was excellent.
Mr and Mrs N G E
June 2022

Thanks for your support Olivia and Annabelle in pursuing justice on my behalf.

Mr C M

June 2022

I received excellent service and was immediately put at ease. Everyone was very professional but approachable.

Thank You

June 2022

Have used HSW for various matters recently and always been delighted with the service.

Mr S B

May 2022

Excellent service as always from steven and his team. We’ve been regulars for many years and will continue to be!

Mr S J M

May 2022

I couldn’t fault any section. Very helpful and excellent service.

Mr L R and Mrs V O

May 2022

Thank you for your hard work and support during the last 6 months. You have been very professional in navigating my purchase and sale which proved to be tricky!

I will be using you again when I plan the next move or investment!

Mr J C

May 2022

Outstanding advice and support as always.

Mrs E H H

May 2022

Excellent, efficient communication. Trust that things will be handled properly and timely.

Miss C F C-T

April 2022

Thanks so much for your hard work on xxxx Drive. We are extremely pleased with the smoothness and professionalism that you have handled this with. Massive thank you again!

Mr L A Q

April 2022

HSW have been providing services to me since 1972, we are well pleased and would recommend HSW.

Mr and Mrs T K R C

March 2022

Very impressed with the service. Prompt communication throughout from all the team.

Mr G T S

March 2022

Gave the best advice possible, kept me updated the whole time. Strongly recommend.

Mr J S G

March 2022

Excellent service, kept informed all the way through.

Miss J D and Mr S J B

March 2022

We were very pleased with the excellent service HSW provided. Angela Lewis was helpful, friendly and efficient.

Mr and Mrs O

March 2022

Impressed from start to finish! All concerns dealt with promptly. Keep up the good service – would recommend.

Mr G S

March 2022

Although the matter took a number of years to resolve, this is in no way a reflection upon HSW. The important thing is that it is completed and i can now move on with my life. Thank you!

Mrs H O

March 2022

Everything about conducting business with HSW has been first class. Very friendly and helpful and efficient staff.

Mr G S

February 2022

Enjoyed the personal interaction with people throughout the whole process!

Mrs A G

February 2022

Hi Chloe,

Thank you also for seeing me through this toughest time of my life.

I feel like a huge weight has been lifted from me.

Best wishes,

T

January 2022

The process of applying for Grant of Probate on my late mothers estate was dealt with promptly and efficiently. It made it very easy for me to deal with

Pat & Lisa did a superb job! Kept us fully informed and was easy to get hold of if we had any questions. As first time buyers we felt very supported all the way through. Thank you.

Mr G T S and Miss C E A

January 2022

Everything was perfect. Angela expalined everything very clearly, she made it so easy considering LPA’s and will’s are very difficult and emotional for me to discuss and consider. Thank you Angela

Mrs I B

February 2022

As always, a professional, friendly service. Great advice, notice the details and bring to attention. I wouldn’t go anywhere else.

February 2022

I was impressed by access to our solicitor with quick and efficient links via email and phone. Copies of documents were promptly delivered so no part of the house sale conveyance was held up. In short – easy efficient and work smart

Each member of HSW staff I interacted with were excellent at communicating and made me feel at ease.   A particular mention must go to Steven who has excelled.

Mr C A  B

January 2022

Excellent service – Fast and friendly.

Thank you

Friendly, professional and prompt. I would definately recommend to friends and family

Mrs S L B

February 2022

Very impressed with the professional calm friendly way Steven Coles has supported us during a very stressful few months.  His patience fairness and quality of advice has been outstanding.  Lucy was also very good too.  Highly recommend you to family and friends

No problems at all with the service I received from your firm concerning the delicate subject of my LPA. everything was explained to me so I could understand. Also it was during the covid lockdown period and all rule to use you again if I needed to.

Mrs D E W

March 2022

Very approachable yet professional. Helped to reduce the stress involved in moving house. The “to do” list was very helpful.

All aspects of the service was excellent. Claire and her team supported guided and kept us informed throughout the process. Issues were dealt with quickly – the easiest dealings I have had when transferring a property

Excellent service. Very professional yet personal approach. Really appreciated Emma’s knowledge input support and sensitivity. Thank you for your hard work on my case.

Mr Hugh Lewis – Morgan was extremely courteous and considerate throughout and he took time to explain to my 97 year old father exactly what was happening and the implications thereof. Thank you all

Kerry,

Just  a note to say thanks for the super job you have done with regards

to our re-mortgage.

We wish you a Happy Xmas and Best Wishes for the New Year.

Take care

J & N

December 2021

Claire Hilton was excellent in every way. Information was always timely detailed and accurate. Responses to queries were almost instant and again detailed and accurate

Service throughout great , everything explained in plain english. Will certainly use HSW for my business in future. Thank you Pat. Certainly made my house move easier.

Mrs J G P

January 2022

Steven and Marie were very helpful and knowledgeable. Would definitely recommend.

Mrs D B

April 2022

I found Alison a very friendly and efficient Solicitor with good knowledge of what we wanted to do

Very professional easy to work with and understood our needs. As we are 200 plus miles away we thought it would have been quite difficult to get everything completed but HSW saw to everything

Claire Hilton is the most efficient informative and competant professional I have come across!

Very impressed how much care was taken to describe all the process in great detail so we were very clear what was happening at all times through probate

Steven Coles is the ultimate professional but friendly with it ! Steven went above and beyond in what was a difficult process. I would highly recommend. Thank you.

Excellent service and very helpful and friendly.

Mrs J A

February 2022

Excellent – nothing more to say!

Steven Coles is 2nd to none. Maybe he could do a weekly phone in as I miss him when we are not buying and selling houses!

I find all the staff have been helpful and kind. I have already recommended a friend of your very good service

Very informative at meetings. Carried out our wishes and helped us understand legal aspects in relation to our requests, Thanks!

Speedy efficient service. Cost effective and kept the information flowing. Nothing too much bother. Thank you very much indeed.

When I had to choose a solicitor to be help me with the sale of my father’s house when he went into care one of my firends recommened HSW and then when I found out Lisa would be helping me, who I had worked with previously, I knew I had made the right decision. When the buyer requested a vey quick completion date after her solicitors had contacted HSW, Pat and Lisa pulled out all the stops and were ready for completion before they were, keeping me informed every step of the way.
Mrs J  and D W M
April 2022

First class service

We worked closely with Emma Appleyard who helped us and kept in close contact either on the telephone or actually visiting us at our company head office where Emma gave us excellent advice with her experience where we managed to get a resolution for all parties

We were very fortunate to have the service of Mr Hugh Lewis-Morgan and his efficient secretary Angela. They were most helpful, courteous and caring our difficult and stressful situation. Thank-you

I have used Steven Coles on several conveyances and always found him and his team to be very efficient and on the ball which is why I return each time

I cannot speak highly enough of Michael Wright. He was efficient extremely friendly and informative throughout the process of buying our house. I will certainly be looking to use Michael and HSW again.

The service from Lucy Dobbie is as always excellent. Lucy is professional committed and always works proactively for us and to meet our needs

Very kind understanding and professional manner in dealing with my wishes in my will. Excellent result which now allows me to get on with life. Certain items I had not thought about.

Thank you