At Hall Smith Whittingham LLP we pride ourselves on the feedback we receive from our clients, below is just a sample of the great feedback we’ve had.
I was kept thorougly informed thoughout the whole process. HSW gave me peace of mind in sorting everything out with the least possible fuss. Thank you for everything. Would have no hesitation in recommending HSW.
I was very pleased with the excellent service I received. The staff were efficient and easy to chat to.
Having been badly let down by my long standing solicitor practice, HSW stepped in and dealt with my requirements professionally, timely and kindly. I cannot fault the service I received. Thank you.
Mr & Mrs B
The business has a very warm and friendly feeling. Clients are made to feel special and not just a number. Well done HSW!
We were very satisfied with the service we received and your guidance was very helpful.
Mr & Mrs J
Angela Lewis was very friendly, professional and approachable especially when dealig with sensitive subjects such as will writing.
When I phoned, the receptionists were very polite and put me through to the person I needed to talk to. Chloe was fantastic, she listened to me. Then started straight to the point, made great suggestions and then suggested the best way forward, and always kept me up to date. Chloe’s Secretary was also always helpful. Thanks to all.
The service was first class and you can’t improve on perfection!
Service was first class. Did everything I required and wanted for both wills and LPA types.
Mr & Mrs M.
Excellent Service – very approachable. Michael took the time to explain at each point throughout the whole procedure (for both sale & purchase).
I have been completely satisfied with the competence and friendly manner of all aspects of my contact with Alison, her team and all staff involved.
The service we received was very quick and helpful. Charlotte was very pleasant and went out of her way to inform us what was going on.
Mr & Mrs W
The service we received was excellent throughout and we don’t consider any improvements can be made.
Mr & Mrs B
Most polite and proficient at all times. Could not ask for anything better. Thank you
I saw Alison and she provided an efficient and friendly service.
It has been over 30 years since I last moved house and the service from HSW and in particular Michael Wright and his team have made my onward purchase so easy. Communcations were prompt and straight forward. I would happily recommend HSW to family and friends and will be using them in the future. Thank you again.
Mrs L F
We found the service we received to be warm, friendly and thoroughly professional.
Mr & Mrs W
We felt comfortable and at ease talking to Angela Robinson. Everything was explained fully and clearly. Thank you.
Mr D & Mrs J B
Angela explained clearly and easily the contents of the wills and dealt with all matters promply and efficiently.
Mr A.G and Mrs C.K
Excellent service, very professional and approachable. Would definitely use the service again.
Nothing to improve on. Everyone was very helpful and professional. Angela Robinson is a credit to your company.
Mr & Mrs G
Very professional customer service. Great communication and friendly staff. 10/10 would recommend.
Mr A & Miss R
I have had several dealings with HSW staff in recent years and as such, can only comment that I have been dealt with by courteous, professional and patient staff. Happy to recommend HSW.
Mr D.B H
Our requirements were dealt with in a professional, timely and competent manner. The advice received was clear and we achieved it together. Thank you for your help.
Mr & Mrs B
Your service could not be improved in my opinion. There was no waiting around & Vicky was really helpul and happy to explain what I didn’t understand.
Miss J.A T
Excellent and professional service from all at HSW. Thank you.
Mrs M. H
Excellent, efficient service as usual. Thank you!
Miss A S
Family Friendly Service.
Mr & Mrs H
Very friendly, professional and helpful.
Mr & Mrs O
Excellent says it all. Couldn’t find more efficient, caring, kind and friendly staff.
Mrs L S
Staff were all very helpful and any questions were sorted, didn’t feel uncomfortable with asking anything.
Mrs P.F & Mr J.E
100% awesome, why try the rest when you have found the best?
Mr & Mrs C
We were assured by the by competence of all involved.
Mr and Mrs D.S P
Everything was excellent, I cannot find anything to improve.
Mr D C
Angela was lovely, very down to earth and made me feel welcome.
Mrs J W
Service excellent, couldn’t fault any of it.
Mr and Mrs S.K P
The service was impeciable and does not need improvement or change.
Mr S and Mrs M D
It was a stressful day with a positive outcome and I want to thank you for your advice and for always being so lovely decent and rational, I think you’re great at what you do Chloe and I’m very pleased I decided to use HSW.
Wonderful service as always. Thank you for helping us sell two houses so that we could buy the one!
H & A
I have been a client for a number of years and i am always satisfied with the service provided.
Mrs C D
I just wanted to say how great Rebecca has been through a really stressful sale on all parties and she’s a credit to your business
I want to say a massive thank you to you and the company for the work you have all done with me on this, whilst I believe that I might have some further issues in the future over our child, I will be confidant using this company again.
We found the service we experienced to be faultless. It’s always a pleasure dealing with HSW, particularly Pat Carlisle. That is the main reason we have used HSW for our last 4 house sales & purchases.
HD and CS
Nothing needs changing – all made easy, very happy with everything.
Emma was friendly, professional and spoke to me as a human being – not just a client number. Thank you. Emma was honest in her thoughts from both a legal perspective and opinion, which I appreciated. Amazing service.
Very impressed with the professional work on the transaction. Any queries were immediately answered. All staff seen were very friendly.
Mr AJM and Miss HL
Personally, I don’t think you could improve, my experience with you all went smoothly and efficiently and found all staff to be extremely pleasant and friendly.
Mrs BSB and Mrs GSB
All very professional but at the same time friendly.
Emma appleyard was lovely and made me feel at ease about an upsetting issue. Thank you
Mrs S W
Thank you for all of your help. You have been very professional and quick when communicate with me.
Miss M F G
Thanks for your support Olivia and Annabelle in pursuing justice on my behalf.
Mr C M
I received excellent service and was immediately put at ease. Everyone was very professional but approachable.
Have used HSW for various matters recently and always been delighted with the service.
Mr S B
Excellent service as always from steven and his team. We’ve been regulars for many years and will continue to be!
Mr S J M
I couldn’t fault any section. Very helpful and excellent service.
Mr L R and Mrs V O
Thank you for your hard work and support during the last 6 months. You have been very professional in navigating my purchase and sale which proved to be tricky!
I will be using you again when I plan the next move or investment!
Mr J C
Outstanding advice and support as always.
Mrs E H H
Excellent, efficient communication. Trust that things will be handled properly and timely.
Miss C F C-T
Thanks so much for your hard work on xxxx Drive. We are extremely pleased with the smoothness and professionalism that you have handled this with. Massive thank you again!
Mr L A Q
HSW have been providing services to me since 1972, we are well pleased and would recommend HSW.
Mr and Mrs T K R C
Very impressed with the service. Prompt communication throughout from all the team.
Mr G T S
Gave the best advice possible, kept me updated the whole time. Strongly recommend.
Mr J S G
Excellent service, kept informed all the way through.
Miss J D and Mr S J B
We were very pleased with the excellent service HSW provided. Angela Lewis was helpful, friendly and efficient.
Mr and Mrs O
Impressed from start to finish! All concerns dealt with promptly. Keep up the good service – would recommend.
Mr G S
Although the matter took a number of years to resolve, this is in no way a reflection upon HSW. The important thing is that it is completed and i can now move on with my life. Thank you!
Mrs H O
Everything about conducting business with HSW has been first class. Very friendly and helpful and efficient staff.
Mr G S
Enjoyed the personal interaction with people throughout the whole process!
Mrs A G
Thank you also for seeing me through this toughest time of my life.
I feel like a huge weight has been lifted from me.
The process of applying for Grant of Probate on my late mothers estate was dealt with promptly and efficiently. It made it very easy for me to deal with
Pat & Lisa did a superb job! Kept us fully informed and was easy to get hold of if we had any questions. As first time buyers we felt very supported all the way through. Thank you.
Mr G T S and Miss C E A
Everything was perfect. Angela expalined everything very clearly, she made it so easy considering LPA’s and will’s are very difficult and emotional for me to discuss and consider. Thank you Angela
Mrs I B
As always, a professional, friendly service. Great advice, notice the details and bring to attention. I wouldn’t go anywhere else.
I was impressed by access to our solicitor with quick and efficient links via email and phone. Copies of documents were promptly delivered so no part of the house sale conveyance was held up. In short – easy efficient and work smart
Each member of HSW staff I interacted with were excellent at communicating and made me feel at ease. A particular mention must go to Steven who has excelled.
Mr C A B
Excellent service – Fast and friendly.
Friendly, professional and prompt. I would definately recommend to friends and family
Mrs S L B
Very impressed with the professional calm friendly way Steven Coles has supported us during a very stressful few months. His patience fairness and quality of advice has been outstanding. Lucy was also very good too. Highly recommend you to family and friends
No problems at all with the service I received from your firm concerning the delicate subject of my LPA. everything was explained to me so I could understand. Also it was during the covid lockdown period and all rule to use you again if I needed to.
Mrs D E W
Very approachable yet professional. Helped to reduce the stress involved in moving house. The “to do” list was very helpful.
All aspects of the service was excellent. Claire and her team supported guided and kept us informed throughout the process. Issues were dealt with quickly – the easiest dealings I have had when transferring a property
Excellent service. Very professional yet personal approach. Really appreciated Emma’s knowledge input support and sensitivity. Thank you for your hard work on my case.
Mr Hugh Lewis – Morgan was extremely courteous and considerate throughout and he took time to explain to my 97 year old father exactly what was happening and the implications thereof. Thank you all
Just a note to say thanks for the super job you have done with regards
to our re-mortgage.
We wish you a Happy Xmas and Best Wishes for the New Year.
J & N
Claire Hilton was excellent in every way. Information was always timely detailed and accurate. Responses to queries were almost instant and again detailed and accurate
Service throughout great , everything explained in plain english. Will certainly use HSW for my business in future. Thank you Pat. Certainly made my house move easier.
Mrs J G P
Steven and Marie were very helpful and knowledgeable. Would definitely recommend.
Mrs D B
I found Alison a very friendly and efficient Solicitor with good knowledge of what we wanted to do
Very professional easy to work with and understood our needs. As we are 200 plus miles away we thought it would have been quite difficult to get everything completed but HSW saw to everything
Claire Hilton is the most efficient informative and competant professional I have come across!
Very impressed how much care was taken to describe all the process in great detail so we were very clear what was happening at all times through probate
Steven Coles is the ultimate professional but friendly with it ! Steven went above and beyond in what was a difficult process. I would highly recommend. Thank you.
Excellent service and very helpful and friendly.
Mrs J A
We worked closely with Emma Appleyard who helped us and kept in close contact either on the telephone or actually visiting us at our company head office where Emma gave us excellent advice with her experience where we managed to get a resolution for all parties
Excellent – nothing more to say!
Steven Coles is 2nd to none. Maybe he could do a weekly phone in as I miss him when we are not buying and selling houses!
I find all the staff have been helpful and kind. I have already recommended a friend of your very good service
Very informative at meetings. Carried out our wishes and helped us understand legal aspects in relation to our requests, Thanks!
Speedy efficient service. Cost effective and kept the information flowing. Nothing too much bother. Thank you very much indeed.
First class service
We were very fortunate to have the service of Mr Hugh Lewis-Morgan and his efficient secretary Angela. They were most helpful, courteous and caring our difficult and stressful situation. Thank-you
I have used Steven Coles on several conveyances and always found him and his team to be very efficient and on the ball which is why I return each time
I cannot speak highly enough of Michael Wright. He was efficient extremely friendly and informative throughout the process of buying our house. I will certainly be looking to use Michael and HSW again.
The service from Lucy Dobbie is as always excellent. Lucy is professional committed and always works proactively for us and to meet our needs
Both myself and wife have used HSW previously for our wills and this is the first time we have used HSW for house purchase. We have been extremely impressed with the service and efficiency in our purchase and would definitely recommend Pat and HSW to our friends and colleagues in and around Nantwich.
Very kind understanding and professional manner in dealing with my wishes in my will. Excellent result which now allows me to get on with life. Certain items I had not thought about.